Privacy policy

Safarnama Roadtrips plans road trips and small-group tours in India. This page explains what we do with the details you give us when you ask about a trip, and what you can ask us to do with them.

What we collect

• Contact form: your name, email address, phone number (if you add one), the trip you ask about and your message.
• WhatsApp: if you message us on WhatsApp, we see your phone number, your WhatsApp name and the messages you send. WhatsApp itself is run by Meta under its own privacy policy.
• Technical data: to stop spam, our server reads your IP address when you send the form. We store only a scrambled, one-way version of it with your message (never the address itself), so we can limit repeated messages. We may also use a spam check from Cloudflare, and our hosting provider keeps standard server logs.

We don't use advertising trackers, and we don't ask for payment details on this website.

Why we use it

• To reply to your question and send you details about the trip you asked about.
• If you book, to arrange your trip: rooms, transport, permits and the group chat for your departure.
• To keep the website and our inbox free of spam.

We don't sell your details, and we don't add you to a mailing list unless you ask us to.

Who we share it with

We only share your details with companies that help us run the business, and only what they need:

• our website host and database provider, which store the messages you send;
• our email provider, which delivers your message to our inbox and our replies to you;
• Cloudflare, if the spam check is turned on;
• if you book, the hotels, drivers and local partners on your trip (usually your name, phone number and any needs you tell us about).

Some of these providers may store data on servers outside India. We may also share details if the law requires it.

How long we keep it

We keep your enquiry until we delete it, so we can answer follow-up questions and tell you about the next departure of a trip you asked about. You can ask us to delete it at any time and we will. If you book, we keep your booking records for as long as tax and accounting rules require.

Your choices

You can ask us to:

• tell you what details we hold about you;
• correct anything that is wrong;
• delete your details (unless we have to keep a booking record by law);
• stop contacting you.

Write to info@safarnamaroadtrips.in and we'll reply within 30 days. We may ask you to confirm it's you before we change or delete anything.

Children

Travellers under 18 book through a parent or guardian. Please don't send us a child's details through the contact form.

Changes

If we change how we use your details, we'll update this page and the date at the top.

Contact

Questions about this policy: info@safarnamaroadtrips.in. We're based in Hapur, Delhi NCR, India.